Welcome to fortuneluckllc.com (hereinafter referred to as “we” or “Website”) and thank you for choosing our products. We provide customers with high-quality products and an excellent shopping experience. To ensure that you are satisfied with your purchase, please read our refund terms carefully.

Refund Policy

We offer a 30-day worry-free refund policy from the date of receipt. If you are not satisfied with the product you purchased, you can request a refund within 30 days of receiving the product. Please follow the steps below to request a refund:

Refund Request Steps:
Please make sure that the product meets the following conditions:

The product is unused and in original condition;
All labels and packaging materials are intact.
Get Refund Authorization:

Send an email to jr1985rushton@fortuneluckllc.com and provide your order number and the reason for the refund request. Our customer service team will process your request within 1-3 business days and provide you with a return address.
Returning the product:

Please return the product to the address we specify and be sure to keep the mailing receipt for tracking.
Refund Processing:

We will process your refund within 7-10 business days after we receive the returned item and confirm its status. Refunds will be issued to your original payment method.

Refund Ineligibility

The following situations will not apply to the refund policy:

The item has been used or damaged;

The item is not returned within 30 days;

Shipping Instructions

Return shipping costs are the responsibility of the customer unless it is due to our error (such as sending the wrong item or the item is defective). If the return is the reason for the refund, we will not refund the initial order shipping costs.

Thank you for choosing fortuneluckllc.com, we hope you are satisfied with your purchase. If you have any questions, please feel free to contact us!